Clear expectations. A fair process.

What does the 0–100 scale mean?

A Reputation Rating summarizes verified conduct on a scale from 0 to 100. The neutral starting value is 50. Higher values reflect a stronger record of verified fair participation; lower values may reflect confirmed conduct adjustments. Always consider the New Player status and available completed-game count alongside the number. A Reputation Rating is a useful signal, not a guarantee that an opponent is trustworthy.

What does not automatically lower a Reputation Rating?

Losing a game, declining an invitation, a temporary connection problem, an honest mistake, or an unverified complaint does not automatically lower a Reputation Rating. Brief disconnections must be distinguished from confirmed abandonment.

How are reports handled?

Players may report suspected misconduct with a reason and optional description. Administrators review available game records and server events before deciding whether a report is confirmed or dismissed. A pending or unverified report never changes the reported player’s Reputation Rating. Players are not automatically publicly labeled as cheaters, and private report details are not shown to opponents.

Can a Reputation Rating recover?

Yes. Sustained, verified fair participation and responsible game completion provide a path to improvement over time. The purpose is to recognize reliable conduct and allow recovery, rather than permanently define someone by an earlier mistake.

What if an adjustment is incorrect?

Players may request administrator review of an incorrect Reputation Rating adjustment, identifying the match or adjustment and explaining what should be reconsidered. Available records and relevant appeal outcomes should be reviewed. An erroneous adjustment can be reversed. Signed-in players can use their private account review area to request review of an administrator adjustment.

Does this apply only to WordBridge?

No. Reputation Rating is a shared platform service intended for WordBridge and future multiplayer games, including Spades, Hearts, and Checkers. Skill ratings remain separate for each game.

How much of the review process is public?

We explain the principles, what can affect a Reputation Rating, and how to request review. Private player reports, confidential anti-cheat methods, and security thresholds are not published. Serious enforcement decisions require conservative, reviewable evidence; suspicious vocabulary or timing alone is not grounds for an automatic suspension.

REPORTS REQUEST REVIEW. THEY DO NOT AWARD POINTS.

HOW PLAYERS CAN AFFECT ANOTHER PLAYER'S REPUTATION RATING

At Family Fun Games, players help maintain a fair and respectful community by reporting suspected misconduct. However, no player can directly increase or decrease another player's Reputation Rating.

When a report is submitted, it becomes a request for review—not an automatic penalty.

Our review process considers available game records, verified activity, and relevant evidence. Losing a game, playing against a highly skilled opponent, or simply disliking another player is never sufficient reason to lower someone's Reputation Rating.

Reports that cannot be substantiated do not affect the reported player's Reputation Rating.

We also monitor patterns of reporting abuse. Repeated, demonstrably malicious complaints may result in action against the person submitting them, following appropriate review. An unsubstantiated report alone is not proof of malicious reporting and does not automatically lead to punishment.

Players can request a review of an incorrect Reputation Rating adjustment.

Our guiding principle is simple: Reputation Ratings are earned through verified conduct, not popularity, personal disagreements, or the outcome of a game.

Private reports. Documented decisions.

Reports should identify a specific match or documented interaction whenever possible. Reports are kept private, and duplicate reports about the same incident are prevented. Any administrator-approved Reputation Rating adjustment must have a recorded reason and supporting evidence. Administrators must be able to dismiss reports, confirm violations, document decisions, and reverse incorrect adjustments.

Another player's private complaints, reporter identity, and confidential anti-cheat indicators are never published. Reporting-abuse patterns are reviewed privately. The same standards apply to free and paid members.

Requesting a review

Identify the match or Reputation Rating adjustment, explain why you believe it is incorrect, and provide any relevant information to the site administrator. Requests should be reviewed against available records, with the decision documented and any erroneous adjustment reversed. Signed-in players can open their private account review area from My Account to submit a review request and see its status.

Reports, private administrator review, adjustment records and review requests are available for controlled testing. Public multiplayer access remains closed while verification continues.